Where do I upload my files?

All files and folders should go to the public_html directory. Please be sure to create an index file for your first page. This can be index.htm, index.html, index.php, etc.

Please note, our servers are case sensitive so index.html and Index.html are two separate files. Index.html will not be recognized as the default first page.

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All I see is the file structure when I go to my URL. How do I get my site to automatically go to my first page?

All files and folders should go under the public_html directory. Please be sure to create an...

Can I access my account without the www in front?

Yes. Your domain is setup to work both with http://mydomain.com and http://www.mydomain.com. The...

How do I change my nameservers?

Log in to your registrar and change the nameservers to the nameservers assigned to you in the...

How do I move my forum and database here?

You can create a backup of it at your old host or, if your old host has phpMyAdmin installed, you...

I don't like my username. How do I change it?

Please open a support ticket and we would be happy to change your username for you.